All work

WeRise

Researching and designing an all-in-one union operations hub

RoleUX Lead
ClientWeRise / Bursting Silver
Timeline8-month MVP
FocusEnterprise SaaS
EngagementProject / MVP
Outcome

Unified four systems into one MVP in eight months — saving union staff 10+ hours every week.

Case study image

Overview

An all-in-one hub for union operations.

WeRise is the first union-management platform to unify dues, billing, event ops, and real-time finance in one intuitive hub. Unions previously juggled separate systems for dues, renewals, events, and outreach; WeRise consolidated these into a single, branded platform — all backed by actionable analytics.

  • Unify member database, renewals, tier management, and payments in one interface.
  • Embed event management and communication modules for targeted outreach.
  • Surface real-time analytics on membership growth and financial performance.
  • Align the UI with WeRise branding and enterprise usability standards.

Design approach

Research-driven, iterative, validated.

Stakeholder DiscoveryMapped core financial and operations challenges with account teams and union execs.
Journey Mapping30+ key workflows — reconciliation, billing, balance checks, event setup.
Wireframing & IterationLow- and mid-fidelity Adobe XD wireframes, refined through daily stand-ups.
Clickable PrototypingInteractive prototypes fed directly into builds for a low-friction MVP.

By designing every module around real user workflows and iterating alongside developers, we created a platform that feels like a natural extension of union staff's daily operations.

David Saa · UX Lead
WeRise platform prototype

Outcome

One platform. Four systems. Zero friction.

In eight months, WeRise went from concept to a fully functional MVP — integrating membership management, financial operations, event coordination, and analytics under a single UX. Processes that once took days became tools usable in minutes, saving union staff an estimated 10+ hours per week.

4 → 1
systems unified into one toolset
10+ hrs
saved per staffer, every week
100%
of early adopters preferred the new billing flow
8 mo
concept to functional MVP